Advertising & Marketing

FCB Joburg Tasked To Boost Awareness for Market’s Number 1

FCB Joburg has been tasked by Tiger Brands to boost awareness for Perfect Touch, the number 1 hair styling brand in South Africa.

Does that brief sound a little odd? A leading brand with low awareness?

The reality is that Perfect Touch’s users – men and women between the ages of 15 and 50 from the LSM 7-10 groupings – select the brand with over 30% share of the hair styling market based on colour and packaging, not name.

Changing this was the challenge put to FCB Joburg’s team of strategist Rose Harman, executive creative director Jonathan Deeb, creative director Erin Brooks, art director Nyiko Mahange and copywriter Bongani Ntombela.

According to Hair Care Brand Manager, Wasiema Nassir, the brand’s competitors leverage off strong brand equity, but there is parity tonally within the category.

“This presented Perfect Touch with the opportunity to stand-out with a unique and interesting creative treatment and message,” she said, “and the Tiger Brands’ marketing team responsible for hair care briefed the agency to take advantage of that.

“We also asked that the strategy be driven by the consumer insight highlighted by research: ‘I want to look my best and have a style that suits my personality. But, I want the convenience of a product that is quick and easy’.”

“Our creative idea encapsulated this insight and this gave rise to our campaign: ‘There’s Perfect Touch for that’,” Brooks explained. “The campaign, which kicks off with two television commercials, illustrates how Perfect Touch allows you to achieve a variety of styles in minimum time.

“There’s the ‘2-minute-turned-up-top-slicked-back-with-Wetlook-Gel-hairstyle’ version and the ‘3-minute-let-loose-beach-waves-sprayed-in-place-with-Ultra-Hold-Hairspray-hairstyle’ version for when life gives you little to no notice to look your best,” said Brooks.

“Like when a friend calls with tickets to the hottest gig in town, or your agent lets you know about a call-back to an important audition. There’s Perfect Touch for that – and that!”

Each spot is just 30 seconds and tells a short story quickly. Shot by Asher Stoltz and Bryan van Niekerk from Team Best in Johannesburg over two days, they almost leave the viewer breathless as the actors go from plain to stunning courtesy of Perfect Touch.

“Given the detailed brief from Tiger Brands’ hair care team and the great collaboration between client and agency, we produced two really exciting pieces of work, and we’re certain this campaign will more than meet its objectives,” concluded Brooks.

The ads broke during the fourth week of July.


Client: Tiger Brands

Brand: Perfect Touch

Category Executive: Lauren Siebrits

Marketing Manager: Zimbini Peffer

Brand Manager: Wasiema Nassir

Creative agency: FCB Joburg

Deputy MD: Romaine Mackenzie

Account Director: Hermola Mengstab

Executive Creative Director: Jonathan Deeb

Creative Director: Erin Brooks

Copywriter: Bongani Ntombela

Art director: Nyiko Mahange

Strategic planner: Rose Harman

TV production: Barbara Clarke

Media planners: Isla Prentis

Production companies: Team best

Directors: Asher Stoltz and Bryan van Niekerk

Editor: Warwick Allan.

Post-production: Mushroom Media

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